Thank you for shopping at Ynelyase. We are committed to delivering your orders promptly and securely. Please review our shipping policy below for a smooth and satisfying shopping experience.
**Order Processing:**
- All orders are processed within 3-4 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
**Shipping Rates and Delivery Estimates:**
- Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: [Delivery Time Estimate, e.g., 5-7 business days]
- Expedited Shipping: [Delivery Time Estimate, e.g., 2-3 business days]
- Overnight Shipping: [Delivery Time Estimate, e.g., 1 business day]
**Shipping Destinations:**
- We currently ship to addresses within the United States. International shipping is available on a case-by-case basis—please contact us for more information.
**Order Tracking:**
- Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can check the status of your order by visiting the provided tracking link.
**Shipping Delays:**
- Occasionally, there might be delays due to high order volume, postal service issues, or other unforeseen circumstances. We appreciate your patience and understanding.
**Damages and Issues:**
- Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.**Contact Us:**
If you have any questions or concerns about your order or our shipping policy, please contact our customer service team at service@ynelyase.com.Thank you for choosing Ynelyase. We appreciate your business and are committed to your satisfaction.
At Ynelyase, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website ynelyase.com. Please read this Privacy Policy carefully.
**Information We Collect:**
- We may collect the following types of information when you interact with us:
- Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Website or when you choose to participate in various activities related to the Website.
- Derivative Data: Information our servers automatically collect when you access the Website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Website.
- Data From Contests, Giveaways, and Surveys: Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.
**Use of Your Information:**
- We may use information collected about you via the Website to:
- Create and manage your account.
- Deliver the products and services you request.
- Increase the efficiency and operation of the Website.
- Monitor and analyze usage and trends to improve your experience with the Website.
- Notify you of updates to the Website.
- Offer new products, services, and/or recommendations to you.
- Perform other business activities as needed.
**Disclosure of Your Information:**
- We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights
- Third-Party Service Providers
- Marketing Communications
- Interactions with Other Users
- Online Postings
- Third-Party Advertisers
- Affiliates
- Business Partners
- Offer Wall
- Social Media Contacts
- Sale or Bankruptcy
**Tracking Technologies:**
- Cookies and Web Beacons: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Website to help customize the Website and improve your experience.
**Website Analytics:**
- We may also partner with selected third-party vendors, such as [Google Analytics], to allow tracking technologies and remarketing services on the Website through the use of first-party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Website, determine the popularity of certain content and better understand online activity.
**Security of Your Information:**
- We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.
**Policy for Children:**
- We do not knowingly solicit information from or market to children under the age of 13. If we learn that any information from or about a child under 13 has been collected, we will delete that information as quickly as possible.
**Controls for Do-Not-Track Features:**
- Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.
**Options Regarding Your Information:**
- You may at any time review or change the information in your account or terminate your account by:
- Logging into your account settings and updating your account
- Contacting us using the contact information provided below
**Contact Us:**
- If you have questions or comments about this Privacy Policy, please contact us at:
Thank you for trusting Ynelyase with your personal information. We are dedicated to maintaining your trust and confidence.
Thank you for shopping at Ynelyase. We strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we offer a straightforward return policy to make your experience as smooth as possible.
**Eligibility:**
- Returns are accepted within 30 days from the date of purchase.
- Items must be unused, in the original packaging, and in the same condition as received.
- Proof of purchase is required for all returns.
**How to Return:**
- Contact our customer service team at [Your Contact Email] to initiate a return.
- Provide your order number and the reason for the return.
- Once approved, we will provide you with a return shipping label.
- Securely pack the item(s) and include a copy of the receipt or proof of purchase.
- Ship the package using the provided return label.
**Refunds:**
- Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
**Exchanges:**
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email.
**Non-Returnable Items:**
- Certain items cannot be returned, including perishable goods, custom products, and personal care items.
- Please review the product description before making a purchase.
**Shipping:**
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
**Contact Us:**
If you have any questions about our return policy or need assistance with a return, please contact us by service@ynelyase.com.
Thank you for reaching out. Yes, you will receive the same product as shown in the pictures. We take great care to ensure that our images accurately represent the items we offer.
If you have any further questions or concerns, please feel free to contact us.
Best regards,
Ynelyase
